Skip to content
  • Login
BET

BET
Reviews and Complaints

www.bet.com
What is your customer experience with BET?
Show reviews that mention
service account money subscription customer service customer app phone number password
Filter review
Sort by
Tondrea B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbus, Ohio

I'm not calling Paramount and I Don live in California

Not receiving email to reset my password! The code never comes to my email!

I've tried multiple times. Please text me the code to reset my BET+ account. I NEED BET+ TO TEXT ME A CODE TO RESET MY PASSWORD. THE EMAIL IS NOT WORKING!

THEY NEVER SEND THE CODE!! I'VE TRIED REPEATEDLY!!

View full review

User's recommendation: Text THE CODE

Beverly Sol

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbus, Ohio

Can't log in

I am so disappointed w/Bet+!!! I can't log in on main TV.

They were suppose to send me a email that I have yet to receive so I can reset my password...no way to speak with a live person and yes they are paid. I am pissedSad

Any help is appreciated

View full review

User's recommendation: Have none

Vanessa T Vsz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sistas and All The Queen Men is only streaming season 1. Why aren't they streaming all the seasons?

Bet Plus is only streaming 1 season of Sistas and All the Queen Men. I want to see all the seasons; what's going on? Very disappointed with the service.

View full review
Pros:
  • Love the movies
Cons:
  • U do not provide all the seasons for sho

Preferred solution: Full seasons of Sistas and All The Queen Mens. U only have 1 season for each

Anonymous
map-marker Magnolia, New Jersey

Why is Ruthless not showing the next episode

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I couldn't watch, but when I contacted BET it was worked on asap.

I thank BET for a quick turn around. I have no complaints.

View full review
Anonymous
map-marker Vallejo, California

People don’t know how to do their job

I have an account under my email address. Apparently there was another account associated with my email address as well that didnt belong to me.

I asked them to cancel that other email account that didnt belong to me and they wound up canceling the whole account and did not return a deposit.

And I havent received the refund from either account that they have closed out. They close out both accounts show that she added it with my email address.

View full review

User's recommendation: He’s close out the wrong account Kim Mitchell 845@***.com should still be existing that page 33778@***.com. It is not mine that should have been removed and you guys debited my card for both those account. Please restore the Kim Mitchell 845@***.com And delete The page 3378@***.com. That’s not me.

Anonymous
map-marker Houston, Texas

They are stealing my money and not giving me service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have been trying for over 2 months to get this mess cleared up. I tried the service back in November and I let it go because no one will call me back.

They'll started taking my money. They're not giving me a service. 832-455-**** call me on the line that doesn't have a spam assigned to do it recommendation to Future customers?

Don't use this app? Don't use this business if you don't want to get ripped off

View full review
Deziyah Knx
map-marker Houston, Texas

I paid for services and it's not showing

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Paid no service I am very upset about this I don't have no money to give away and if you if you advertising something you should produce what you appetizer I don't like this here but you can take my money out of my account but you can't give me the service that I paid for

View full review
Ercilia Nge

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Washington, District Of Columbia

I cannot get my service on my tv, only on my mobile device

I can't contact no one for service issues! I filed this complaint three days ago and still no answer

View full review

User's recommendation: Not at all

DAHMONIQUE R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel trial

I wasn't happy with BET's content selection. For a lot of the movies, the quality of the movies seemed a bit off. By the way, the acting is bad in most of the movies.

View full review

Preferred solution: I would like to be removed from your customer base.

Anonymous
map-marker Dallas, Texas

Bet plus not working I paid for bet plus and I'm unable to get it on my Roku TV my name is Lori peoples my phone number is 214-853-**** every time I try to select it or go to a different one it says t

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I don't understand why I can't get it I keep trying to go into it won't let me it won't show me anything and I paid for it came out of my account please help

View full review
Robyn M Hhc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not getting access to programs on network

I signed up for BET Plus with the first 7 days free. I did this to watch seasons 7 and 8 of Sistas; however, it only shows 7.

I clicked on the regular BET, and it's there, but it says I'm not subscribed.

I have been trying to call customer service all week. No luck.

View full review

Preferred solution: I want to be able to watch my programs that are only available on BET

User's recommendation: Don’t do it

Quan B Meq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t watch on my television

BET - Can’t watch on my television

Everything I try to watch on my TV gives me a message: 'This video is no longer available.' However, I can watch it on other devices.

View full review
Pros:
  • Great shows
Cons:
  • Horrible customer service

Preferred solution: Full refund

Laban Jdg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Albany, Mississippi

I can't watch on my firetv

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I pay for this app on My firetv. I can't watch it.

I got a free 7day free tey out but can't watch on my firetv.. I have contact betplus multiple times. And they still haven't fix.

It where I can watch it.. I

View full review

User's recommendation: Don't buy it

Kushal Knq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hephzibah, Georgia

Paying for Bet+ for months now but not getting it. Talked to my bank and was informed that I call.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Not charging my bank account for something I dont have for months on. My bank said to call Bet+ to try to solve the problem. Didnt know that I couldnt call.

View full review
Katrin Whz
map-marker Swarthmore, Pennsylvania

No help

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I needed 2 speak 2 someone but a live agent option wasn't available. I still have the issue and you want me 2 text?

View full review