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BET

BET

www.bet.com
What is your customer experience with BET?

BET Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

BET has a 1.6 star rating from 659 customer reviews; only 9% would likely recommend; consumers are mostly dissatisfied.

Key Takeaways for Future Customers

  • Read recent BET reviews and confirm TV/device compatibility before subscribing.
  • Expect potential billing and subscription problems and limited live-agent support.
  • Be prepared to request a refund if charges are unauthorized or service is inaccessible.

Negative Feedback / Risk Areas

  • Frequent BET customer complaints about being charged without access to service.
  • Widespread login, password reset, and app-on-TV failures.
  • Poor customer service response, refund and cancellation difficulties.

Positive Feedback

Some users praise the shows and content selection, noting BET offers appealing programming despite subscription and support issues.

View full overview ›

Media from reviews

BET - Review in Media category  from Los Angeles,  California
Bet stole $111.86 from my debit card on Feb 9. I do not have a bet+ subscription.BET - BT is not working and have not been working for a very long time. How dare is it...BET - Took payment out account but cant access the appBET - New cieraBET - I want to know why my subscription is not available.BET - New account
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Tonie W Jrx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Bet plus I pay for bet plus sista 10 episode and I am stuck on 11 for weeks now a new one come out every week I pay $19.99 for the series now they are trying to charge me more if it under Tonie.webb@I

Give us what we paid for ,stop trying to collect more money I paid for what I want I dont like been ripped off

Loss:
$19

Preferred solution: Watch my series

View full review
Donald H Yfq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bet stole $111.86 from my debit card on Feb 9. I do not have a bet+ subscription.

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Bet stole $111.86 from my debit card on Feb 9. I do not have a bet+ subscription.

Bet+ stole 111.86 from my account on Feb 9, 2026. This is theft.{{Redacted}}

Loss:
$111

Preferred solution: Full refund

User's recommendation: To diligently check money accounts to avoid being ripped off.

View full review
Jeanetta H Ewg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

BT is not working and have not been working for a very long time. How dare is it that you pay for something that you can’t even watch you have to watch it on your phone that makes no *** sense at

BET - BT is not working and have not been working for a very long time. How dare is it...

It said sorry this video is not found or no longer available. How is it that you pay for something that you cant watch? It makes no sense.

Preferred solution: I would like to be able to watch BET+ because I paid for it

View full review
James C Hwm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

WORST APP EVER .. WOULD NOT RECOMMEND ANYONE SUPPORT BET. WISH ORIGINAL OWNERS WAS STILL ALIVE AND OWNED THE COMPANY..

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AI Highlights
  • - Worst app; the reviewer would not recommend BET.
  • - They can't watch shows they want and plan to unsubscribe, citing a possible class-action.
WORST APP EVER .. WOULD NOT RECOMMEND ANYONE SUPPORT BET. WISH ORIGINAL OWNERS WAS STILL...
WORST APP EVER .. WOULD NOT RECOMMEND ANYONE SUPPORT BET. WISH ORIGINAL OWNERS... - Image 2
WORST APP EVER .. WOULD NOT RECOMMEND ANYONE SUPPORT BET. WISH ORIGINAL OWNERS... - Image 3

WORST APP EVER .. WOULD NOT RECOMMEND ANYONE SUPPORT BET.

WISH ORIGINAL OWNERS WAS STILL ALIVE AND OWNED THE COMPANY.. IT'S A WASTE OF MONEY TO EVEN SUBSCRIBE WHICH MEANS, I CANNOT WATCH SHOWS I LIKE .. AS OF 11/24, I WILL BE MAKING SURE EVERYONE ACROSS THE COUNTY/STATE, UNSUBSCRIBE AND DO NOT SUPPORT B.E.T. BECAUSE THIS ISSUE HAS BEEN GOING ON FOR OVER 2-3YRS AND HAS NOT BEEN FIXED.

JUST MISLEADING REPRESENTATIVES OF COMPANY WHO CONTINUOUSLY MAKES FALSE PROMISES AND YET STILL HAS CONSUMERS PAYING OUT OF POCKET TO SUBSCRIBE WHICH IS AGAINST THE LAW(THEFT BY DECEPTION, MISREPRESENTATION AND OBSTRUCTION).. I CANNOT WAIT UNTIL A CLASS ACTION LAWSUIT IS FORMED, UNLESS I HAVE TO START IT MYSELF

Cons:
  • App lags and we pay to use the app app to watch shows yet the company takes our money and we dont watch what we are contracted to watch class action lawsuit plz so i can be compensated with full proof

Preferred solution: Full refund

User's recommendation: DON'T WASTE YOUR TIME NOR MONEY. ALL OTHER PLATFORMS APPS WORK. B.E.T. MUST HAVE CHINESE OR INDIA PLATFORM AND ROBOTS MANAGING THE COMPANY

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Terrence W Pao
map-marker Stone Mountain, Georgia

New ciera

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BET - New ciera

PLAY CIERA NEW VIDEOS ON BET , LOVE YOUR BOSS OR FOUNDER MR MICHEAL N. ELLIOT , TERRENCE C. WILLIAMS , CALL JUST PLAY ALL HER NEW 2025 VIDEOS

User's recommendation: Get paid

View full review
SHAUNNA C Vor

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

It will not let me reset my password

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AI Highlights
  • - Cannot contact customer support for AI service.
  • - Waited on the phone for about 45 minutes with no progress.
  • - Need to speak to tech support ASAP.

Connect customer your ai services is (s)...!!!I do not have any because we can not contact you!!!. Your AI SERVICE IS ( S).( F your service) IT Is the worst ever I do like bet+ in all the same you chat services are more then worst!!¡!!!.

Whating on the phone for almost 45mins and then geting nowhere . Need to speak to tech support ASAP

Preferred solution: Get technical support

User's recommendation: (F) them until we can speak to an agent not ai !!!!!!!!!!

View full review
Alisha S Zrs
map-marker Oak Ridge, Tennessee

Took payment out account but cant access the app

BET - Took payment out account but cant access the app

BET took payment out of my account but I can not access the app. Would either like a refund or be able to proceed with watching the app

Loss:
$7

Preferred solution: Full refund

View full review
Alejo Qfk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to know if you pay for bet plus should you get bet star both bets

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AI Highlights
  • - Please contact me as soon as possible about this problem.
  • - Phone contact attempts connect but fail.
  • - Downloading a picture spins and won't download.

To answer when call with a problem.please contact me as soon as possible with this problem. Have tried to contact you by phone and it just acts like its trying to connect.

Also tried to download a picture and that doesnt work either it just keeps spinning around and wouldnt never download.

User's recommendation: Bet* is locked want to know how do you unlock this channel

View full review
Rachel L Pmu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fresno, California

Can’t Open My Account

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I Cannot Watch Programming, I Have Been Logged Out, And I Cannot Log Back In. You Charge To Much, And Your Programming Is Not Very Good.

Loss:
$30

Preferred solution: I Want An Explanation, A Resolution, And Credit For When I Couldn’t Access Programming.

User's recommendation: Terrible Customer Service, Y’all Charge Way To Much To Be Closing Peoples Accounts Down. I Paid For The Whole Year. This Is So Incredibly Wrong.

View full review
April F Zib

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bet app

This BET app is a total RIPOFFwhats the point if you have to pay top dollar to watch episode 8-10 of Sisters?

Preferred solution: I want my prescription canceled and I will never get BET again or recommend it

View full review
Sonya M Ppj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can’t get bet on my tv to play

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Every time I try to play bet on my tv it says sorry this video is not found or no longer available due to date or rights restrictions

Preferred solution: Full refund

User's recommendation: Do not subscribe to BET

View full review
Sira Hzd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can't get into my app

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That's good , just first time ever having problems bixby pretty good overall, the shelves block entertainment i like to watch all my movies on there

View full review
Dianne R Fic
map-marker Detroit, Michigan

I want to know why my subscription is not available.

BET - I want to know why my subscription is not available.

I dont know what happened. Yesterday (12/25/2025) it was playing and today its not.

The message (BET+ is unavailable. please try again.) is displayed on my screen.

Preferred solution: Price reduction

View full review

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Glenda E Luw
map-marker Palmdale, California

New account

BET - New account

I am unable to log into my account and your website is not accepting any of my passwords when I try to change the password and now Ive been locked out of my account and I just signed up today

Preferred solution: I would like to get into my account

View full review
Ashley S Epz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You cannot get a hold of these people. They’ve charged me too much money.

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AI Highlights
  • - Charged after canceling a Roku TV free trial; cancellation was confirmed.
  • - They believe their debit card numbers are used for fraudulent charges.

I have been charged for three months after I had canceled the free trial on my Roku TV as I was instructed I also went online and made sure that it was canceled and it was and after that I still got charged, that means people are using our debit cards and our numbers and a manner of stealing money from us and then that makes me believe who knows what happens to those card numbers and where theyre sold too. This is some of the problem in the United States and why we have so many fraudulent charges is to deal with things like this.

Loss:
$35
Cons:
  • No customer service
  • No refunds
  • Fraudulent use of card

Preferred solution: Full refund

User's recommendation: Do not even try to get this app or use a free trial. You are going to end up selling your card number to people and having fraudulent charges put onto your card.

View full review
Ronnie P Ejn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

BET - Review in Media category from Los Angeles, California

AI Highlights
  • - Never signed up for BET and unauthorized charges have appeared on my card since last year.
  • - Please refund all charges and contact me to resolve this.
BET - Review in Media category  from Los Angeles,  California

Hi, BET. Hello?

Yes. The reason I was talking on the chat, but y'all basically wasn't getting what I was saying. Basically, what I was saying was that I never signed up for the BET thing, and they've been taking money off my credit card since last year. And I wanted a refund back from all those transactions that was made on my credit card.

So if you can hear me and understand where I'm coming from, can you please reach back out to me and let me know what's going on? Because I would like a refund for all the transaction that was made on my credit card. And I never signed up for BET plus And they just took money off my card this month. That's how I realized that it was money missing off my card from y'all.

So if you can, y'all could please give me a a holler back or text me or something.

Thank you. Y'all have a good one.

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