Contact BET Customer Service
BET Phone Numbers and Emails
Toll-Free Number:
-
(888) 841-3343Privacy Inquiries
Customer Service:
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(212) 846-6006Closed Captioning
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(212) 205-3000
Legal:
-
(212) 846-7700Copyright Infringement Inquiries
BET Emails:
Customer Service
Closed Captioning
Legal
Copyright Infringement Inquiries, Copyright Infringement Inquiries, Privacy Inquiries
Contact Information
BET Website:
BET Help Center:
Corporate Office Address:
BET Interactive, LLC
1515 Broadway
New York,
New York
10036
United States
Other Info (opening hours):
Other Locations:
One BET Plaza, 1235 W St. NE
Washington, D.C. 20018
BET Customer Service Reviews
Guest-5680385
I can't login on
I have to keep logging in on my account I still can't get back on my account and they take money off my card I tried the steps over and over still can't get on my account I'm about to unsubscribe my account with bet Plus and find me something else to download this *** doesn't make sense
How Good is BET's Customer Service?
Summary of BET Customer Service Calls
15.6K
TOTAL
CALLS
CALLS
00:49
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call BET?
Account Question:
- “Reached out regarding bet+ that i had under different enail in google account i cant access”
- “I have a new TV and I'm trying to switch my BT to my new TV but every time I put in the password they say it's not valid”
- “Can't log into my account”
Activation/ Cancellation Question:
- “Cancel”
- “Cancellation”
- “I want to cancel my BET Plus and get my money back for January February and March”
Payments and Charges Question:
- “Charges to my card/stop last month”
- “Because I asked you to stop trying to charge my card and you're still doing it and I'm in a minus in my account”
- “I believe my Bill is duplicated. I need to know if I have over payed my Ruko bill.”
Product/ Service Question:
- “My app on tv dont work”
- “Can't connect”
- “App on tv not working”
Request for Information Question:
- “To check and see if I have a subscription”
- “Question about my account”
- “Need to know if account is still active and in use”
Staff Question:
- “My service”
- “Not getting service am paying for”
- “My BET PLUS services were not working and I had been emailing to no avail. The young man that assisted me was very helpful and today my services have been restored.”
Refund Question:
- “Refund and membership my card”
- “Refund”
- “I need a refund. Two payments was taken from my account and my service was canceled.”
Cards Question:
- “Problem with card”
- “You want take my card”
- “Update card”
Website/ Application Question:
- “App not working”
- “App issues”
- “Application keeps crashing”
Return/ Replace Question:
- “I'm call bet cause I want to change my payment on April 3 24 cause my funds has been charged on April 3 24”
- “Trying to change my info for payment”
- “Need to change my bank info”
Shipping and Delivery Question:
- “Not coming on”
- “Cannot get the shows on my tv”
- “Trying to get the service back”
Employment Question:
- “I can't watch bet Plus on my Sony TV smart TV it says sorry this video is not found or no longer available due to date or rights restrictions I pay for this I watch it on my job on the computer but I can't watch it at home”
Other Question:
- “Shows keeps stopping”
- “Want to know more about this”
- “It won”
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