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Contact BET Customer Service

How to Reach a Person at BET

Verified Contact Information

Toll-Free Number:

  • 1-888-841-3343
    Privacy Inquiries
Call Now
Send Message

Customer Service:

  • 1-212-846-6006
    Closed Captioning
  • 1-212-205-3000

Legal:

  • 1-212-846-7700
    Copyright Infringement Inquiries

Customer Service:

support@bet.plus
closedcaption@viacom.com
Closed Captioning

Legal:

copyright@mtvn.com
Copyright Infringement Inquiries
information@viacom.com
Copyright Infringement Inquiries
eu.dpo@viacomcbs.com
Privacy Inquiries
posting_removal@viacom.com

BET Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

 Basic access to support
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular BET Phone Number
1 (888) 841-3343
Average Hold Time
00:02:38
Average Calls duration
1 minute
Most Popular BET Email Address
closedcaption@viacom.com
BET Live Agent Availability
27% of callers successfully reach a real person
Issue Resolution Rate
Low (5% reported full resolution)
View full overview

How to Contact BET?

Contacts

You can contact BET by dialing one of the many BET customer service phone numbers. For general inquiries and concerns, dial BET phone number 1-888-841-3343. If you want to contact the customer service department for closed captioning, the BET customer service phone numbers are 1-212-846-6006 and 1-212-205-3000. There’s a separate phone number for copyright infringement inquiries, dial 1-212-846-7700. If you are unable to get through the phone, get in touch with BET+ customer service using BET's in-app messaging system by clicking the "Contact Us" button. Alternatively, you can also write directly to BET at support@bet.plus.

Users have a few options available to contact BET customer service directly. First, visit the BET website and navigate to the "Contact Us'' section, where you will find a form to submit your inquiry or message. You can also reach out to them via email at their BET customer service email address, which is support@bet.plus. Or, you can send in your enquiries via mail - the mailing address of BET is as follows:

BET Networks, One BET Plaza,
1235 W Street, NE
Washington, D.C. 20018
United States.

To log in to the Bet account via the company's app, download and install it on your smart device. You can log in using your registered login credentials. Once logged in to the Bet app, click on Account to contact the support team and get the necessary assistance.

Working Hours & Locations

The BET corporate office is located at 1515 Broadway, New York, New York 10036, United States. The corporate office serves as a hub for various departments and teams that contribute to the development and success of BET's television networks, digital platforms, and other entertainment ventures. It is here that strategic decisions are made and initiatives are undertaken to continue delivering quality content and engaging experiences to BET's audience

The Bet 24-hour helpline is 1-888-841-3343. This number is specific to privacy inquiries that many users have. Another customer helpline is 1-212-846-6006. There is one more Bet helpline for legal inquiries: 1-212-846-7700. This number is dedicated to copyright infringement inquiries.

Account, Refund & Others

To cancel your Bet subscription through the website, visit the company's official website and log into your account. Click the gear icon in the top-right corner of the screen, and under "Subscription," click "Manage Subscription." Follow this by clicking on "Cancel Subscription." The website will ask if you want to cancel your subscription. Click "Yes, Cancel" to confirm the Bet cancel subscription.

Once you have signed up for the Bet account and opted to start your trial or log in, visit Bet. plus/activate to activate. Here, you have to enter the activation code provided for Bet account activation.

The Bet return policy states that the subscription payments are non-refundable, and there are no refunds for partially used subscription periods. If individuals choose to cancel their subscription, they can continue to use the features of their subscription following cancellation until the end of the billing period.

Tyler Perry Studios and the BET Media Group operate the company. It is a subsidiary of Paramount Global's CBS Entertainment Group. Currently, Scott M. Mills is the President and Chief Executive Officer of BET Media Group.

PissedConsumer Club

Contact Information

BET Website:

BET Help Center:

Corporate Office Address:

BET Interactive, LLC
1515 Broadway
New York, New York 10036
United States

Other Info (opening hours):

Other Locations:

One BET Plaza, 1235 W St. NE

Washington, D.C. 20018

More contact details

How Customers Rate BET Support?

3.8 / 5
Needs improvement

Based on 26K calls to BET customer support through PissedConsumer.com and 11 survey responses.

Total Calls
26K
Avg Call Duration
01:10
Issues Resolved
5%

Why Customers Call BET?

Top Reasons of Customers Calls

  • Account 24%
  • Product/ Service 15%
  • Payments and Charges 14%
  • Customer Inquiries & Issues 13%
  • Activation/ Cancellation 12%
  • Request for Information 8%
  • Staff 5%
  • Streaming Services 3%
  • Website/ Application 2%
  • Refund 2%
  • Return/ Replace 1%
  • Cards 1%
  • Shipping and Delivery <1%
  • Employment <1%
  • Payments & Transfers <1%

Account

24%
  • "Login"
  • "I have a membership and I can't get BET on my tv"
  • "Bank account bolok ho raha hai"

Product/ Service

15%
  • "Cant connect thru the bet app on my tv"
  • "How get rid of the overlapping screen the you may also like it's annoying and good portion of shows"
  • "Bet not working"

Payments and Charges

14%
  • "Amount"
  • "Billing date change"
  • "I'm being charged for a movie"

Customer Inquiries & Issues

13%
  • "Cansalsshion"
  • "What is wrong with my BET Plus"
  • "I got robbed out of 700 dollars today by VPBet."

Activation/ Cancellation

12%
  • "Cancellation"
  • "Cancel subscription"
  • "Like to cancel service"

Request for Information

8%
  • "Why can I no longer find BET+ On demand?"
  • "How can I get my subscription back started?"
  • "My payout request"

Staff

5%
  • "I no longer require your services unsubscribe"
  • "My service is not on."
  • "My BET plus is not in service"

Streaming Services

3%
  • "My bet plus won't open on the television but it does on my phone"
  • "Television Issie"
  • "The TV channel"

Website/ Application

2%
  • "bet app isnt working"
  • "App is not working"
  • "My app is not working"

Refund

2%
  • "Angry and need my refund"
  • "Refund"
  • "Refund on a subscription that don't work"

Return/ Replace

1%
  • "Want to change billing date"
  • "I need to replace my credit"
  • "I'm trying to get BET It probably has the wrong phone number on there because I'm trying to change my password I need help"

Cards

1%
  • "Lost card"
  • "They took money off my card twice $11.73 may the 3rd and may the 6th I want my money put back on their"
  • "The wrong card was charged for this"

Shipping and Delivery

<1%
  • "Diposit not received"
  • "Because you guys said you sent me a email I didn't get one I need to talk to someone"
  • "-minsing money not coming with draw money"

Employment

<1%
  • "Interview"
  • "I can't watch bet Plus on my Sony TV smart TV it says sorry this video is not found or no longer available due to date or rights restrictions I pay for this I watch it on my job on the computer but I can't watch it at home"

Payments & Transfers

<1%
  • "Payout"
  • "Redeem"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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